IT Infrastructure

The following 142 items are listed by Content Data.
Guides

Service-Level Agreement Guide

This sample document can be used by organizations as a guide to developing and understanding service-level agreements (S...
Mon, Nov 13, 2023
Audit Reports

Risk Self-Assessment Survey Report

Identify improvements for your organization’s risk management infrastructure and capabilities with this audit report sam...
Mon, Oct 30, 2023
Policies & Procedures

Help Desk Infrastructure Policy

This policy establishes guidelines to help assign priority levels to problems reported by end users to a company's IT de...
Mon, Oct 23, 2023
Policies & Procedures

Technology Acquisition Policy

Establish guidelines and set appropriate accounting procedures for the acquisition of technology, equity and other nonma...
Mon, Oct 16, 2023
Guides

IT Asset Management Guide

This guide focuses on improvements organizations can make to effectively perform their IT asset management process.
Mon, Sep 25, 2023
Audit Programs

IT Asset Management Audit Work Program

This work program includes two samples that each cover a complete IT asset management diagnostic audit.
Mon, Sep 11, 2023
Policies & Procedures

IT Security Exceptions and Non-Conformance Policy

This sample outlines a set of policies and procedures governing action to be taken when special circumstances prevent co...
Mon, Aug 14, 2023
Audit Programs

Application Audit Work Program

This tool includes three audit program samples that can be used by organizations to evaluate and improve business unit a...
Mon, Aug 7, 2023
Audit Reports

Audit Committee Report - Internal Audit Plan

This tool contains seven sample audit reports that can be used to evaluate and improve the internal audit plan.
Mon, Aug 7, 2023
Policies & Procedures

IT Acquisition and Divestiture Policy

This policy can be used to define requirements for the integration of or separation from a company.
Mon, Jul 17, 2023
Audit Programs

Data Center Review Audit Work Program

This sample document contains two work programs that outline general steps organizations should take during a data cente...
Mon, Jul 10, 2023
Policies & Procedures

Asset Management Policy

This tool contains two sample policies that focus on maintaining an asset management system to monitor and manage invest...
Mon, Jul 3, 2023