IT Governance

The following 79 items are listed by Content Data.
Methodologies & Models

IT Support Service Desk Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s IT support service desk manageme...
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Mon, Sep 5, 2022
Methodologies & Models

Security Governance Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s security governance process and ...
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Mon, Aug 29, 2022
Methodologies & Models

IT Governance Capability Maturity Model (CMM)

This capability maturity model can be used to measure the maturity of an organization’s IT governance and to assist its ...
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Mon, Aug 1, 2022
Policies & Procedures

Internet Usage Policy

This tool includes four sample policies that define a company’s guidelines and procedures related to employee use of the...
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Mon, Mar 21, 2022
Checklists & Questionnaires

Tax Process Questionnaire

The two sample questionnaires in this document focus on an organization’s tax process, including corporate income taxes,...
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Mon, Mar 7, 2022
Audit Programs

Payment Card Industry Audit Work Program

The general steps included in this work program sample can be used by organizations to examine the security of their cre...
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Mon, Feb 28, 2022
Job Descriptions

Chief Information Officer (CIO) Job Description

This job description sample summarizes the responsibilities, key selection criteria and general information for the role...
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Mon, Jun 21, 2021
Job Descriptions

Director of IT Job Description

This job description sample outlines the responsibilities, key selection criteria and general information for the role o...
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Mon, Jun 7, 2021
Benchmarking Tools

System Design Risk Key Performance Indicators (KPIs)

This tool includes key performance indicators and questions an organization should use to evaluate and manage its system...
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Mon, Apr 26, 2021
Policies & Procedures

IT and Telephony Systems Acceptable Use Policy

This sample policy outlines guidelines and procedures common to proper use of a debt manager’s IT and telephony equipmen...
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Mon, Jan 25, 2021
Audit Reports

IT Asset Management Audit Report

This sample audit report can be used to improve and better understand an organization's IT asset management (ITAM) proce...
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Mon, Aug 31, 2020
Checklists & Questionnaires

Spreadsheet Risk Optimization Questionnaire

This questionnaire outlines the process to identify who manages critical spreadsheets within an organization and identif...
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Mon, Aug 10, 2020