Consumer Products & Retail Industry

This report contains several key priorities for retail and CPG finance leaders to consider, based on the results from Pr...

Audit Analytics analyzes the pandemic’s significant impact on public company reports, including appearing in CAMs commun...

This article unpacks some of the complex requirements facing the airline industry with the passage of the American Rescu...

In this profile, Starbucks Vice President and Chief Audit Executive Randa Saleh shares how her team leverages data analy...

This white paper discusses the major types and causes of retail shrink, along with best practices and emerging trends in...

In this article, Audit Analytics examines the effects of COVID-19 on retailer L Brands, Inc. (known for its stores Victo...

This tool contains three sample policies that establish standards and procedures for signature approval and authorizatio...

This report illustrates the top risks consumer products and services firms should keep in mind throughout 2020, based on...

In this profile, Erik Rasmussen, managing director of internal audit at DriveTime, discusses how his internal audit team...

In this profile, Mark Rogan, regional head of internal audit at Country Road Group and David Jones, highlights how his t...

This article explains some of the reasons consumer products and retail companies struggle to move beyond the planning an...

This staffing and professional services risk model focuses on risks that are inherent to the organization from the envir...

In this article, Protiviti Managing Director Rick Childs takes a look at the risk issues affecting the consumer products...

In this article, Audit Analytics explains exactly what led to the SEC’s recent charges against GT Advanced Technologies ...

In this article, Protiviti Managing Director Bernie Donachie discusses the supply chain effects of Hurricane Michael, a ...

This article explores the ways organizations can ensure that they are listening to the voice of the customer (VoC) and d...

This article examines some of the reasons consumer products and services companies are still making slow progress in the...

With ongoing industry disruption and many baby boomers retiring in the foreseeable future, consumer products and service...

In this profile, Panera Director of Internal Audit and Chief Auditor Peter Odman explains how his team finds new ways to...

This sample provides steps for the new product development process at a company.

Innovation is very much at the heart of HEINEKEN’s business and important to its future success. “We integrate technolog...

La Costeña’s internal audit manager explains in this profile how the company has applied digital technology externally t...

For T-Mobile, the “right way” means solving customer pain points and making the customer experience easier, better, more...

This audit report sample provides findings from a product safety review performed at a company.

The following sample outlines a set of policies and procedures for the verification of customer deductions and rebates i...

This policy establishes procedures for identifying pending rebate and for calculating the appropriate payment value.

This sample work program provides a test plan for managing labor-management relationships.

This sample outlines a set of policies and procedures for analyzing and dealing with customer invoice deductions in a re...

The May 2017 Compliance Insights newsletter includes: (1) A Call to Streamline State Supervision of MSBs

The purpose of this policy is to outline basic contract content and authorization requirements for sales contracts.

This sample outlines a set of policies and procedures formalizing the credit risk management process.

The purpose of this policy is to establish guidelines for resolving customer concerns and initiating the Customer Concer...

This work program provides retailers with an overview of operational audit steps to ensure compliance with key regulatio...

This policy outlines a set of procedures for identifying and correcting duplicate deductions and/or rebate payments in a...

In this booklet, we profile companies that are taking steps to integrate ERM into processes for formulating and executin...

In this booklet, we detail the IA best practices, processes and strategies being employed at 14 successful companies.

This booklet details the internal audit best practices, processes and strategies being employed at 13 leading multinatio...