Process Documentation Narrative and Flow Chart Guide

This guide outlines documentation techniques to develop an adequate understanding of any processing environment. It also provides a process flow example and guidance on other elements to incorporate.

Documenting understanding of a process, related controls, and key roles and responsibilities can be achieved through process narratives and flow charts. Both of these documentation techniques assist internal audit teams and those responsible for the processes with establishing common understanding of a process. Once these documents are confirmed as accurate, they provide a baseline for performing risk analysis, internal controls testing, and implementing process improvements as necessary.