Invoice Deductions Policy

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Screenshot of the first page of Invoice Deductions Policy

This policy outlines a set of procedures for dealing with invoice deductions in a retail environment. It includes procedures for coding trade and non-trade deductions as well as resolving or collecting upon these deductions (if invalid). Deductions are defined as amounts subtracted by a customer from their invoice payment.

Other procedures include: general instructions for when a bank receives customer checks and invoices, instructions for when trade deduction notification documents are received, instructions for how all non-trade deductions should be handled, instructions for how to handle unknown deductions, and monthly performance measure reporting details.

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