Customer Credit Data Analytics Audit Work Program

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screenshot of the first page of Customer Credit Data Analytics Audit Work Program

This eight-page work program utilizes data analytics to review the customer credit process, including the following steps: Extracting customers violating limits, recalculating expected credit limits, extracting customer usage in excess of credit, and identifying revenue reversals.

Audit objectives include: identify customers who have either no credit limit established or credit limits set above amounts per policy; verify that customer credit limits are adhered to, matching customer invoices to credit limits; validate that revenue reversal entries are appropriate; and evaluate past due balances for collectability and potential adjustments.

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