Tony Abel, Protiviti Managing Director, and Ben Franjesevic, Protiviti Associate Director
A lot of organizations are beginning to realize the value of deploying robotic process automation (RPA) to perform high-volume, repetitive tasks that were previously performed by human users. Properly managed, RPA allows companies to scale operations and increase productivity. RPA comes with its own set of operational challenges, however, that must be considered.
Part two of our RPA discussion addresses several operational challenges related to security, change management and business continuity that an organization may encounter when implementing RPA. Read Part One [here].