Telehealth — The Game Has Changed

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Kim Pardini-Kiely, Protiviti Associate Director, and Bryan Beaudoin, Protiviti Senior Manager

The disruption the COVID-19 pandemic has created within the healthcare delivery system and the high demand for access to care have led to rapid and extensive expansion of coverage for telehealth services. Not only do providers now have greater flexibility to safely treat patients using telehealth modalities, but reimbursement for those services has also improved. Patients can now receive telehealth services in all areas of the country and all settings, including their home.

This article outlines why healthcare services professionals will continue to see telehealth as a viable option for providing care during the global pandemic.

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