ERP implementations continue to cause major headaches for companies worldwide. We continue our conversation about this with two of our experts. Ronan O’Shea, Protiviti’s global ERP solutions leader, has 25 years of experience in IT risk management, program management and systems strategy, design, build, and implementation. Kathie Topel, an associate director, is a visionary leader with more than 20 years in business transformation, innovative strategy, organizational change management, process design, and efficiency and technology solutions.
Part one of this discussion introduced some of the biggest challenges companies face in ERP implementation. Here, we drill down a little deeper.