Can Machine Learning Improve Consumer Lending? We Think So

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By
Bill Byrnes, Protiviti Managing Director, and Suresh Baral, Protiviti Managing Director

Protiviti’s advanced analytics practice leaders conducted a recent webinar about machine learning (ML) and the impact it has on lending decisions. The ready availability of large volumes of internal, external and social media data, along with advances in analytics and the advent of machine learning, appear to have created the perfect opportunity for improving consumer lending decisions. But how big of a role will – or should – machine learning play in lending decisions?

This article explains why many financial lenders should be fully aware of the potential of ML as a viable tool for optimizing lending decisions.

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