Getting What You Expect from Your Delegate (KLplus CPE Course)

man standing at edge of a cliff

Please Note: This course is provided by a third party and requires an extra step to obtain the CPE certificate. Upon completion of the course, download your course transcript and go to certificaterequest.skillsoft.com to request the certificate.

Good delegation results depend on the right level of supervision.

In this course, you'll learn how to supervise and motivate your delegates. You'll also learn how to respond when things go wrong and provide constructive criticism.

This course was developed with experts in the subject matter provided by the International Institute for Analytics (iianalytics.com).

Learning Objectives:

Upon completion of this course, you will be able to:

  • Recognize appropriate actions to take to follow up on a delegated task
  • Recall actions that motivate a delegate
  • Identify demotivating actions that should be avoided
  • Respond appropriately to bad results from delegation
  • Deliver constructive criticism to improve performance
  • Use appropriate supervision and feedback techniques to enhance a delegate's performance

Estimated Course Duration: 30 minutes (0.5 CPE)

Delivery Method: Online Self-Study

Field of Study: Business Management and Organization

Program Level: Basic

Advance Preparation/Prerequisites: None

 

Complaint Resolution Policy/Refund Policy:

For more information regarding refund, complaint and program cancellation policies, please email us at knowledgeleader@protiviti.com.

 

CONTINUING PROFESSIONAL EDUCATION CREDITS

Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org.